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Policies and Information

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Submitting an order at http://www.reservedenali.com/ does not guarantee a reservation. A reservation is guaranteed when final authorization of your credit card is processed. The credit card you provide will be charged the full amount of the required deposit after availability is confirmed. By giving your credit card for confirmation you are agreeing to pay the deposit in full and adhere to the change and cancellation policy.

Campground Policies

Payment Policy: Full payment is due at time of booking.

Cancel Policy: There is a $4.00 fee per campsite to change or cancel a reservation 24 hours or more prior to check in (11:00 AM local time). Cancellations within 24 hours of schedule arrival are non-changeable and non-refundable.

Check In: Guests can check in at 11:00 AM or later at the Riley Creek Mercantile or Wilderness Access Center.

Check Out: Check out is by 11:00 AM on your day of departure.

Miscellaneous: All guests staying at Teklanika will require a Camper Bus or Tek Pass. If you require a Tek Pass or are unsure of what bus you need, please call us at 1-866-761-6629 to reserve your ticket.

Shuttle Bus Policies

Payment Policy: Full payment is taken at time of booking

Shuttle Buses / Camper Buses: There is a $4.00 fee per ticket to change or cancel a reservation 24 hours or more prior to your bus departure. Within 24 hours of bus departure your shuttle tickets are non-changeable and non-refundable.

Camper Bus PARKING INFORMATION: There is no overnight parking at the Wilderness Access Center. The best parking option is at the Riley Creek Campground overflow lot located next to the Post Office and Caribou Loop.  Across the street from there, the Riley Creek Campground Bus Stop is the first pickup location for the Camper Bus. It always depart 5 minutes before the scheduled hour, 6:55, 10:55, 1:55 and 3:55.

Check In: Check in at least 30 minutes prior to departure at the Wilderness Access Center (WAC) to pick up your tickets.

Miscellaneous: No food or drink is provided on shuttle buses. Guests are permitted to bring food and drink on board with them.  The bus is scheduled to stop for breaks approximately every hour to hour and a half. The Eielson Visitor Center is the only stop that has drinking water (to refill water bottles). No rest stop has food or drink available for purchase.

Tour Bus Policies

Tour Buses: There is a $4.00 fee per ticket to change or cancel a reservation eight (8) or more days prior to arrival. All changes or cancellations made 7 days or less prior to arrival are non-refundable. Tour Times and Pickup Locations are assigned approximately 24 hours prior to actual tour date.

Check In: Your actual departure time may vary from that listed on your confirmation. Please confirm your exact departure time with your pickup location or Wilderness Access Center 48 hours prior to arrival. Check in at your pickup location at least 30 minutes prior to your tour departure.

Miscellaneous: Select tours provide a box lunch or snack. Guests are permitted to bring food and drink on board with them.  The bus is scheduled to stop for breaks approximately every hour to hour and a half. The Eielson Visitor Center is the only stop that has drinking water (to refill water bottles). No rest stop has food or drink available for purchase.

 

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Mile 238 George Parks Highway, Denali National Park, AK 99755 | Reservations: 866.761.6629
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