COVID-19 Guest Updates

COVID-19 Guest Updates


Travel Notice: Please see Alaska's COVID-19 Traveler Guidelines containing information, health mandates, and advisories for anyone traveling to Alaska from the lower 48 and international destinations.


Socially Distant, but Close to Nature

We are redefining the guest experience to meet safety guidelines while maximizing your vacation. Find out more >


HIGH CALL VOLUME ALERT

As the coronavirus situation evolves, we want to let you know that speaking with a reservations associate in our contact center may take longer than usual. The fastest and easiest way to book reservations is through our online booking engine.

For guests looking to cancel or refund their 2020 reservation, we recommend filling out our Customer Support form on the Contact Us page.


Updated 06.29.2021

Reservations for the 2021 season are live!


TRANSPORTATION

Denali buses are now running at 100% occupancy for the season. Visitors are required to wear facial coverings aboard the buses and bring all supplies for adequate hand sanitation. For more information on NPS Coronavirus response click here.

Transit service will be offered to the Eielson Visitor Center. Transit service to Wonder Lake and Kantishna will not be available.

Camper buses will provide service to the end of the Denali Park Road on a limited basis. As with years past, those with backcountry camping permits or campground reservations will have access to make Camper bus reservations.

Tundra Wilderness Tours will be offered however Denali Natural History, Eielson Excursion, and Kantishna Experience Tours will not be available.

Courtesy Shuttles will not be offered for the 2021 season. UPDATE: Beginning July 1, 2021, the Savage River Shuttle will operate on a limited schedule. Please visit the Denali National Park and Preserve website for the schedule.

Advanced reservations for bus service are strongly recommended as bus seating capacity will be reduced in 2021 due to our social distancing measures to keep visitors safe.


CAMPGROUNDS

All campgrounds will be open in 2021 – including Wonder Lake Campground which was closed in 2020. Advanced reservations for all campgrounds are strongly recommended.

Campers are asked to slow down and do their part in maintaining social distancing.  Campers are encouraged to bring all supplies for adequate sanitation. Potable water sources are available at the Riley Creek Campground, Savage River Campground, and Teklanika Campgrounds.  It is the responsibility of each camper to understand current Alaska State Health Mandates and the applicability to their camping experience.  Please remember to:

  • Stay home if you’re feeling sick
  • Practice social distancing
  • Wash your hands with soap and water frequently. If water is not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol 
  • When possible, avoid touching surfaces

IN PARK OPERATIONS

The Denali Bus Depot and Riley Creek Mercantile will only accept credit/debit cards in 2021.  Cash will not be accepted at either location.

The Riley Creek Mercantile shower and laundry facilities will not be open for the 2021 season.

The Morino Grill and Baggage Claim facilities are closed for the 2021 season.

The health and safety of our visitors and park employees is our top priority. Please continue to check the website for updates.  We look forward to seeing you soon, and we appreciate your understanding.


Resources:

CDC website:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

National Park Service Pubic Health Update webpage:
https://www.nps.gov/aboutus/news/public-health-update.htm

Denali National Park & Preserve Current Conditions:
https://www.nps.gov/dena/planyourvisit/conditions.htm