Policies & Information

Policies & Information

Tours Info & Policies

Payment Policy: Due at time of booking. You can make your reservations online or in person at the Denali Bus Depot. Advance reservations are strongly encouraged. 

Cancellation Policy: There is a $7.50 fee per ticket and per tour to change or cancel a reservation up to seven (7) days prior to departure. Tickets are nonrefundable within seven (7) days of departure. 

Wheelchair Requests: If you have a need for a wheelchair seat on your tour, please call us @ 866.761.6631 or 866.761.6629, so we can assign you to the correct bus to meet your needs.

National Park Pass Holders: Adult rates include the National Park Service Entrance Fee. All pass holders prepaying the National Park Service Fee will be entitled to a refund. Along with confirmation and/or tickets, please present photo ID with pass to obtain National Park Service Entrance Fee Refund. Check at your hotel front desk or visit the Denali Bus Depot in Denali National Park.


Transit Info & Policies

Payment Policy: Due at time of booking. You can make your reservations online or in person at the Denali Bus Depot. Advance reservations are strongly encouraged. 

Cancellation Policy: Reservations must be cancelled outside of seven (7) days to arrival to receive a refund. A $7.50 change or cancel fee will be applied to each paid transit bus ticket. Cancelling/changing within seven (7) days of transit bus reservation results in full forfeit. 

Parking Policy: There is no overnight parking at the Denali Bus Depot. The best parking option is at the Riley Creek Campground for day use located to the Post Office and Caribou Loop.

Smoking & Alcohol Policy: Smoking or consumption of alcoholic beverages is NOT permitted on any transit bus.